Global Holdings is here to help

This Help Center includes answers to frequently asked questions, along with guidance on who to contact and when—whether it’s Global Holdings or your Debt Settlement Provider. If you don’t find what you’re looking for here, our contact information is listed below, including our customer support phone number and mailing address.

Frequently Asked Questions

Why am I sending money to Global Holdings?

We establish an FDIC-insured* account in your name and under your control. You then make deposits to this account based on your negotiated settlement agreement, and from this account, we will process your payments to creditors and related fees.

*Funds deposited into your Global account are held at FDIC-insured institutions and are subject to insurance from the Federal Deposit Insurance Corporation (FDIC) up to the maximum amount allowed by law, which is currently $250,000 per depositor, per insured bank, for each account ownership category. For more information about FDIC insurance coverage, please visit www.fdic.gov.

What does Global Holdings do?

We establish an FDIC-insured* account in your name and under your control. You then make deposits to this account based on your negotiated settlement agreement, and from this account, we will process your payments to creditors and related fees.

Who do I contact with questions related to my debt settlement program?

All questions regarding your debt settlement program should be directed to your debt settlement provider. If you cannot locate the specific name and/or contact information for your debt settlement provider contact Global Holdings at 800-398-7191.

Who to contact and when?

When to call your Debt Settlement Provider

When you have questions about your debts or Debt Settlement Program.
When you want to change or stop an upcoming automatic debit from your bank account.
When you need to change the bank account that automatic debits are coming from.
When you are having problems making payments and you want to discuss changing the date or amount.
When you have received communications from a creditor, and you have questions about what you should do.

When to contact Global Holdings

First see our FAQs here to see if they answer your questions.
When you need help accessing your Global Holdings account online.
When you have a question about your Global Holdings account.
When you need payment history for payments made from your Global Holdings account.
When you are unable to reach your Debt Settlement Provider and want to stop an upcoming automatic debit from your bank account or when you need to change the bank account that automatic debits are coming from.

Still can’t find what you’re looking for?

We’re here for you and your payment processing needs

877-271-1550

15 W. 6th St., Suite 1600
Tulsa, OK 74119

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