April 2026 Product Enhancements from Global
As part of our ongoing commitment to innovation, transparency, and operational excellence, Global is proud to share this month’s product release notes for Global CORE.
These updates incorporate direct feedback from our partners and reflect our ongoing efforts to address the real challenges DSPs encounter daily.
Global CORE Product Release Notes
Release Name: Global CORE April 2026
Release Date: April 2026
Product Areas Affected: DSP Portal, Global Onboarding Automation
Summary
This release marks a significant milestone for the Global platform, delivering two major initiatives that directly enhance the user experience and strengthen the reliability of our automation capabilities. The Help Documentation Portal integration with the DSP Portal is now complete, providing users with seamless, in-context access to help resources across key pages. Alongside this, we completed a series of behind-the-scenes enhancements that make our Onboarding Automation process more resilient. Ongoing platform improvements continue to ensure the best possible user experience.
New Features
| Feature | Description | Impacted Users | Business Benefit |
| Help Documentation Portal | Our in-line, on-demand help widget is now available directly within Company Website. Users can access how-to content and guides without leaving the application. Context-aware page paths surface relevant articles based on the current page. | All | Users can now get help right where they need it, reducing reliance on external support and accelerating issue resolution. Secure role-based access ensures each user sees content appropriate to their permissions. |
Improvements
- Global Onboarding Automation Enhancements: We completed a series of behind-the-scenes improvements to our automated document review process. These updates improve the system’s ability to handle high volumes of documents more reliably. Users will experience fewer processing exceptions and faster resolution when manual review is required.
These enhancements highlight our ongoing commitment to delivering meaningful, partner-driven innovation. Whether you’re aiming to improve operational efficiency, increase agent productivity, or better serve your clients, Global’s platform continues to evolve to meet your needs and drive results.
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